Frontier Airlines Cancellation Policy

Passengers can face an emergency when they need to cancel their flight. If you are a frequent traveller, Frontier is the best airline for you. It understands the needs of the customers and has an amazing ticket cancellation feature. The Frontier Airlines Cancellation Policy

offers you the flexibility to change your travel plans with minimum cancellation fees. Let us know more about the procedure and rules in this article.


What is Frontier Airlines cancellation policy?

Cancelling a reservation can be a hectic procedure. But you can make it easy if you know the Frontier Airline Cancellation Policy well. You can read the pointers given below:

  • Passengers can cancel the tickets up to two months before the departure date and sometimes receive a full refund.
  • You will get a full refund if you cancel your ticket on the same day of booking.
  • Cancelling within seven days of departure may result in some cancellation charges.
  • If you cancel on the day of departure, the airline may apply cancellation charges based on the type of booking.
  • If you miss your flight and attempt to cancel later, you will not get a refund.
  • Members of reward programs or premium service subscriptions may enjoy additional benefits.
  • If premium members cancel a ticket on the day of departure. They may receive easy refunds, which could be travel points or directly transferred to their credit account.

Does Frontier Airlines have a 24-hour cancellation policy?

If you decide Frontier Airline flight cancellation within the 24-hour cancellation window, the airline will issue a complete refund. Passengers will not have to pay any fee. However, you have to follow some conditions:

  • The 24-hour cancellation period provided by Frontier Airlines begins from the time of your initial booking and concludes before the scheduled departure time of your flight.
  • This policy applies solely to standard fares.
  • You should cancel the booking at least 168 hours before the time of cancellation request.
  • You may not get a full refund if you book the ticket through reward points. This also applies to the 24-hour safe window.

Other Important Rules and Regulations

Flight cancellations could be due to several reasons like illness, bad weather or the death of a loved one. Then there are other Frontier Cancellation Policy to be followed. Some of them are described below:

  • Cancellations Due to Death or Illness

Frontier Airlines allows you to cancel your flight in unfortunate events. In case of a severe illness before your trip or a close relative's death, you can get a refund. However, you must provide supporting documentation, such as a health or death certificate.

  • Frontier Airlines Cancellation Due to Weather

If weather conditions or unforeseen events beyond Frontier control, like air traffic control issues, impact your flight. Then, you can choose another flight at no additional cost. You can request a full refund for the remaining amount.

  • Frontier No Show policy

As per Frontier's policy regarding no-shows, passengers who fail to appear for their flight without canceling their reservation will lose the entire value of their ticket. These passengers will not get a refund or credit for a future flight. Passengers must cancel their reservation a minimum of 60 minutes before the scheduled departure time to avoid no- show tag.

How to request flight cancellation with Frontier Airlines?

Passengers with Frontier Airlines tickets have multiple options for requesting a flight cancellation. For online cancellation of your flight, you can follow these instructions:

  • Visit the Frontier Airlines website at
  • Then, go to the "My Trip" tab located at the top of the page.
  • Further, enter your last name and confirmation code to access your reservation.
  • Now, choose the flight you wish to cancel.
  • Then, confirm your cancellation and provide any necessary information.
  • Lastly, you will receive a confirmation email from Frontier Airlines.

How do you cancel a Frontier flight through a phone call?

When you go to the 'Contact Us' page, you can choose between starting a chat or calling an agent to start a cancellation request. If you decide to call, then follow the steps:

  • Dial Frontier Airlines Customer Service phone number +1-844-604-2944.
  • The IVR will follow the call.
  • Further, press the right command to talk to an airline expert.
  • Then, provide your reservation details, including the confirmation number and passenger name.
  • Communicate your desire to cancel your flight to the agent.
  • Then, follow the instructions to complete the process.

Can I cancel my Frontier ticket at the airport?

Yes, if you stay near the airport. Then, you can go to the ticket kiosk to make changes to your reservation.

  • Make sure to reach the airport at least 120 minutes before your departure.
  • Then, go to the Frontier Airlines ticket counter.
  • Further, provide your identification and reservation details to the agent.
  • Tell the agent to cancel your flight and ask for assistance.
  • Now, complete the cancellation process by paying the applicable cancellation fee.

Is there a cancellation fee for Frontier Airlines?

Yes, you must pay a penalty if you cancel your ticket online. Frontier Airlines structures cancellation fees based on the days following the cancellation. You can have an idea of the fee as per the Frontier

Airlines Cancellation Policy:

  • Passengers cancelling 60 days or more before their flight can expect a full refund.
  • However, those cancelling less than 14 days before departure will incur a $79 Frontier cancellation fee.
  • In cases where passengers cancel within two weeks of travel, a USD 119 fee applies.
  • The cancellation charge from Frontier is directly proportional to the cancellation date in relation to the departure date.
  • Standard travellers are subject to a $119 charge for same-day cancellations.

How to Avoid Frontier Cancellation Fees?

There are a few instances when passengers can skip the Frontier Airline cancellation fee. Read the pointers below to know more:

  • You can cancel any booked ticket within 24 hours without paying any fees.
  • Passengers should consider purchasing a work bundle.
  • Attain Elite level status with Frontier Airlines for added benefits.
  • If Frontier Airlines cancels your flight, you can get a complete refund.
  • Also, you can rebook a new flight at no additional cost.

What is Frontier Airlines' refund policy for cancelled flights?

Frontier Airlines refund policy aims to assist passengers in getting a full refund under specific circumstances. The refund policy is applicable in the following scenarios:

  • You will receive a refund if a ticket is reserved at least seven days before the flight.
  • Refund requests are acceptable if a passenger cancels the ticket within 24 hours of the initial purchase.
  • In the unfortunate event like falling ill or passing away, or in the case of the death of a close family member, refunds can be processed free of charge.
  • Passengers holding work bundle tickets can cancel them before the scheduled departure.

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